Exclusively hiring for Voice Processes!!Excellent opportunity for freshers @ ienergizer!! 25 views0 applications

iEnergizer
is one of the most progressive International Call Centers in Asia pacific
region, located in Noida, India. We undertake Business Process Outsourcing
(BPO) projects in Voice based & Web based processes as well as provide back
office support in Gaming, Finance, Banking etc to leading fortune 500 companies
around the world. iEnergizer has state-of-the-art campus at Noida spread over
1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court
for badminton, table tennis and front/back lawn for sports.

Ienergizer is hiring for International & Domestic campaigns


Job Description (International Campaigns)

US
Gaming voice process

-To
handle US inbound calls.
-Resolve customer queries within the assigned TAT.
-Adhere to the Login hrs & maintain the desired AHT Levels.
-Develop strong customer relationships and provide paramount service.
-Ascertain customer needs and take action in a timely manner.

US
First Party Collections

*Calling
debtors to remind them about their dues.
*Meeting daily collection targets as per the defined key result areas.
*Compliance to the company policy.
*Superior follow-up and negotiation skills.
*Understanding and compliance to FDCPA.

US Inbound
Customer Service

*Resolve
customer queries within the assigned TAT.
*Adhere to the Login hrs & maintain the desired AHT Levels.
*Develop strong customer relationships and provide paramount service.
*Ascertain customer needs and take action in a timely manner.
*Perspective and intuitive nature with the ability to solve problem

Job Description (Domestic Campaigns)

Travel Premium/ Digital TV Premium

*Resolve customer queries within the assigned TAT.
*Adhere to the Login hrs & maintain the desired AHT Levels.
*Develop strong customer relationships and provide paramount service.
*Ascertain customer needs and take action in a timely manner.
*Perspective and intuitive nature with the ability to solve problem.

Note- Day Shift for females

We
are looking out for the candidates having Good english communication skills.

Freshers
with Good English communication can apply.

Any Graduates/Under Graduates can apply

Salary
Rs. 2,00,000 to 3,55,000 per annum (International & Domestic campaigns)

Note
– We provide cabs in South Delhi, East Delhi, Noida & Ghaziabad (International Campaigns)

Interview
Details

Venue:
iEnergizer, A-37, Gate No. 1 ,Sec-60, Noida,  (Near Mamura Mandi)


Contact Person – Rupali (8826620438 ) / Pragati (9711592876)

If
interested, kindly contact on the given number and confirm the schedule of
interview.

In
case you can not make it on above mentioned dates, kindly give us a call to
schedule your interview.

Thanks
Talent Acquisition Group

Ienergizer

Salary

2,00,000 - 3,50,000 Per Annum

Education

Any Graduates/UG/PG

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iEnergizer is a global provider of Business Process Outsourcing (BPO) solutions. We help leading companies in the Healthcare, BFSI,  Gaming, Publishing and Legal industries achieve success in outsourcing mission-critical business processes.


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